PEDALHEADS
I was the only in-house designer at Pedalheads and created tons of content including social, wayfinding, character design, and COVID response assets.
Role
Creative Director
Visual Designer
Animator
Illustrator
Character Designer
Agency
In-House
OK Dave
Client
Pedalheads
Date
2019 - 2022
THE PROBLEM
Pedalheads never had an in-house designer before despite their heavy needs. They have internal manuals, recruitment advertising, in-person camp assets, registration ads and general ads. They were also recently rebranded and were trying to find who they were amongst those big changes.
THE SOLUTION
I needed to do a brand and competitive analysis to find where they sat in the market. Then I needed to find a way to create all the collateral they needed promptly. On top of that, they were looking to add characters to their brand which was a large task by itself but one I was excited to tackle. It was a lot of pieces but the final puzzle was a delight.
Character Designs
Pedalheads was rebranded by Rethink right before I joined but they lost the kid characters that Pedalheads had had since their conception. I created a brand new suite of characters to match their fresh new face including monsters and instructors!
The amount of work this took deserved its own page to break down the process and let those crazy characters shine!
Signage & Print
Pedalheads had massive print needs thanks to their in-person programming. They needed pull-up banners, sandwich board signage, and other wayfinding and that’s just for their regular programming. Once their brand new pool at Park Royal launched, I needed to make an exceptional amount more. We’re talking changing rooms signs and decals, murals for the walls, foyer designs to make the entrance on-brand, and pool rules posters in multiple languages.
Park Royal Pool Wayfinding Mockups
Photos Of The Finished Pool
Advertising the pool
I left Pedalheads just before the pool opened and Pedalheads hired the new agency I worked for, OK Dave, so I could help make their pool opening ads.
Working with copywriter Marcus Wreland and creative director Andrea Van Der Ree, I put together a set of ads that show how convenient the long class times and mall location are for parents. We used punchy lines that show a variety of tasks busy parents can get done during their hour off such as shopping, relaxing, or pampering themselves!
The animation is bouncy and bright, telling the story quickly to keep viewers engaged. I developed new parent characters to go along with the existing children which helped to grow their brand assets.
The static and in-person ads share the same aesthetic as the video ads but keep the messaging more simple.
There were static versions of the ads made to provide options to Pedalheads’ marketing team. Some versions of these ads were organic and others were paid to reach new audiences.
Progression Poster
Also at OK Dave but separate from the advertisements, I designed a poster for their parent waiting area. Parents often ask when their child will advance in their lessons and it can take instructors a lot of time and effort to explain why a kid may not be ready to move up a level. The progression poster helps make things clear and efficient with a diagram of moves that each child has to be comfortable doing before they can advance. The text may look small but the poster itself is 4 x 6 feet large.
I also made a small version of the poster that instructors could keep on their clipboards in case parents still approached them and they needed the visible aids. The text takes up a bit more space to ensure readability at this size.
Online Content
Back to my time in-house at Pedalheads now, I made a plethora of ads, both organic and paid. Parents need to be updated frequently with news of registration, camp changes, and company updates so Pedalheads uses their online communications often. Email newsletters are always going out and their social presence is very important to the brand. I used a combination of custom photography, graphic overlays, illustration, and animation to keep the feed engaging.
Illustrative Social Content
Photographic Social Content
Animated Social Content
Email Newsletters
Pedalheads sends parents emails daily during peak season. To help combat email fatigue, I made a set of templates that keep variety in their messaging while being bright and on-brand. Some cards can be updated with fresh info and imagery, rearranged, and recoloured. There are fun graphics that can be used to separate information and shapes that can enclose important updates. Some are more simple for more junior employees to update and some are more complex to allow the marketing team some creativity.
Covid-19 Impact
Pedalheads is an in-person service. Luckily they were able to run during Covid because most of their programming is outdoors which greatly reduced their transmission risk. Of course, there were lots of new rules put in place and with that comes tons of content creation.
Instructors’ Pocketbook
Brand Guideline Update
I worked hard to steer the brand in a more bright and consistent direction which included teaching my coworkers how and when to use certain assets. There used to be a lot of word art and clip art in their internal documents and I like to think I helped make their training materials more tolerable. I think the brand looks fantastic now and, although the content has drifted since I left, it’s still much stronger than it was when I started there.
Learning Outcomes
This was the most autonomy I’ve had at a job and it was both empowering and overwhelming. I loved the freedom to make big choices without convincing creative directors and but there was no room for delay and zero support if things got busy. I worked in agencies before this and it was honestly a comparable workload which I wasn’t expecting from my first in-house role. I did eventually ask for a freelancer to help on occasion but it was during the busy moments so finding the time to brief them and teach them the brand standards was a hassle. If I did it again I would ask for the freelancer sooner so I could give them the rundown of the brand before I was in the weeds and have them on standby for when it got busy. I did learn some managerial skills from working with freelancers which was great growth for me I just wish I did it sooner.